The Rychiger e-Service Desk

At Rychiger we care about personal contacts andoffer you efficient solutions using the most modern technology. The Rychiger e-Service Desk is a new alternative route to professional first level support such as help, information and know-how.
The Rychiger e-Service Desk is a fully confidential and secure web-based solution which is user-friendly and comprehensive, accessible anytime from anywhere.

If you are already equipped with a personal login, click on the links below. New users are invited to contact customer.servicetest@rychiger.com.

Tickets

service ticket system for all enquiries
  • Ask questions and request support and information
  • Access Rychiger expert knowhow
  • Follow up on your previous issues and the progress of the solutions
  • Track the service history of each of your machines

Wiki

Knowledgebase and downloads
  • Access the most recent documentation and manuals for your machine
  • Download manuals and specifications
  • Search the knowledge database for solutions
  • Share content and knowhow within the project team